our past clients

Directed initiatives to improve operations, develop key performance indicators (KPIs), and refine organizational structure within the Human Resources and Customer Service departments.

Analyzed and improved the Windows 10 upgrade process, yielding high dollar savings in process and IT asset savings, and designed an IT asset management Kanban system.

Implemented system architecture redesign to enhance integration, automate processes, and lower operational expenses, devised critical-time divestiture plan, and recommended automated ticketing system for significant process streamlining

Directed strategic initiatives resulting in an increased in GTM efficiency and gross margin improvement, drove increased YoY revenue growth through three mergers, aligned major initiatives with enterprise goals, optimized vendor contracts, reduced back-office support costs, enhanced internal communication through Intranet administration, and led teams across diverse industries, delivering successful outcomes.

Conducted organizational structure and future state analysis encompassing skillset evaluation, process automation, KPIs/reporting enhancement, and opportunity analysis, leading to the development of a long-term strategy and substantial operational expenditure savings.

Implemented shared-services model for worldwide lane visibility, reengineered supply chain lanes to reduce costs and inventory, and executed global strategic initiatives across APAC and EMEA regions.

Led M&A initiatives, with a primary focus on the Commercial/Sales domain.

Created and managed external website development and reporting through SharePoint.

Analyzed call center operations for potential OpEx savings and evaluated CRM capability for potential high-dollar OpEx savings.

Conducted ELN and LIMS R&D Lab notebook analysis, initiated Product Availability Communication (PAC) for data sharing, led various projects including DePuy Synthes Reverse Logistics, Project Hurricane, Change & Release Mgmt. (ChaRM) Workshop, Center for Raw Materials Workshop, JJV Canada Warehouse Closure Planning, Ethicon JD Edwards Upgrade to Oracle Cloud, and JCC Order Portal Deployment.

Implemented Production Control audit process to ensure system alignment with planning parameters, introduced visual Receiving Notification process for proactive crewing alignment, reengineered manufacturing processes across three sites using Lean Principles, established Continuous Improvement Meeting, and developed proactive Crewing Guide for productivity monitoring.

Led Greenfield analysis for Asia-Pacific operations, orchestrated multi-business collaboration for duty drawback processes, and implemented portfolio optimization for enhanced profitability in product management